Data Protection

PREAMBLE

Malta International Airport p.l.c. takes its obligations with regard to your personal information seriously and is committed to ensuring your privacy is protected at all times.

The Company’s principal activities are the operation and management of the passenger terminal at Malta International Airport and the surrounding airport campus.

Importantly, within the airport environment, other organisations may collect your personal information including airlines and their representatives, retail outlets and other service providers. Personal data collected by these organisations does not fall within Malta International Airport plc’s responsibility and should data subject access be required, they should be lodged directly to the relevant entity.

GENERAL INFORMATION

Article 15 of the EU General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) grants you the right to access your personal data held by Malta International Airport p.l.c. (“Company”, “MIA”, “We”, “Our”), including the right to obtain confirmation that we process your personal data, receive certain information about the processing of your personal data, and obtain a copy of the personal data we process.

We suggest that you submit this request in the online form provided below. However, we also made the form available for download in order for you to be able to submit it electronically via email on dataprotection@maltairport.com or via postal mail to the following address:

Heinz Lachinger
Data Protection Officer
c/o Malta International Airport p.l.c.
Malta International Airport, Level 2
Luqa, LQA4000
Malta

Download
Print-Version here

In addition to exercising your access right, the GDPR also grants you the right to request correction or erasure of your personal data; restrict or object to certain types of data processing; and lodge a complaint with the Office of the Information and Data Protection Commissioner (“IDPC”). For more information on your rights under the GDPR we suggest you to refer to our Privacy Policy available on our website via www.maltairport.com/privacy-policy.

THE ACCESS REQUEST PROCESS

We want to make sure that you know why we are asking you to fill out this form, what we need to verify your identity and how the access request process will continue. We recommend you to read this section carefully to ensure that the access request can be satisfied quickly and efficiently.

We need your details in order to locate the data you are requesting

To help us process your request quickly and efficiently, please provide as much detail as possible about the personal data you are requesting access to. Please include time frames, dates, names, types of documents, file numbers, or any other information to help us locate your personal data. For example, you may specify that you are seeking employment records or personnel records; personal data held by our marketing department; medical records; e-mail or other electronic communications (specify the approximate dates and times); billing information; photographs; video footage; user activity logs; or transaction histories.

We will contact you if we need further information to fulfil your request

We will contact you for additional information if the scope of your request is unclear or does not provide sufficient information for us to conduct a search. This would be the case, for example, if you request “all information about me”.

We may also request additional information from you to help confirm your identity and your right to access and to provide you with the personal data we hold about you. We reserve the right to refuse to act on your request if we are unable to identify you.

We will use the information you provide only to fulfil your request and nothing else

We will use the information you provide on this form solely to identify the data subject, to identify the person requesting data on behalf of the data subject, if applicable, and the personal data you are requesting access to, in order to respond to your request. After satisfying your request it will be deleted without undue delay.

We need to verify your identity

Before we can respond to your access request we require proof of your identity. This enables us to ascertain that no person other than you requests access to and receives your valuable personal data without your knowledge and permission. To help us establish your identity, you must provide identification that clearly shows your name, date of birth, current address and ID number.

Please attach a scanned image of one of the following as proof of identity:

Passport
Driver’s license
National Identification number card
Birth or adoption certificate

Please also attach copy of one of the following showing your current address and dated within the last three months:

Bank statement
Credit card statement
Utility bill

If you are making this request on behalf of the data subject, we need information and proof of identity both on you and the data subject.

As soon as we have verified your identity and have all of the information we need to locate your personal data, we can begin processing your access request.

If you act on behalf of the data subject we also need proof of your authorization

In addition to proof of identity of yourself and the data subject, we also need to verify that you have the legal authority to act on behalf of the data subject. This is crucial to guarantee the protection of the data subject’s information. Please make sure that you fill in both sections of the form.

We accept a copy of the following as proof of your legal authority to act on the data subject’s behalf: a written consent signed by the data subject, a certified copy of a Power of Attorney or evidence of parental responsibility.

We reserve the right to refuse to act on your request if we are unable to identify the data subject and you or your legal authority to act on the data subject’s behalf.

You can contact us anytime

If you have questions relating to the access request or you do not have any of the forms of identification available, please contact our Data Protection Officer, Mr Heinz Lachinger, at dataprotection@maltairport.com or on +356 2369 6661.

We will provide you with a variety of information

In response to your request, we will provide you with the information required by Article 15 of the GDPR, including information on:

the purposes of processing;
categories of personal data processed;
recipients or categories of recipients who receive personal data from us;
how long we store the personal data or the criteria we use to determine retention periods;
information on the personal data’s source if we do not collect it directly from you;
whether we use automated decision-making and the consequences of this processing;
your rights to request correction or erasure of your personal data; restrict or object to certain types of processing with respect to your personal data; and make a complaint with the IDPC.

If the information you request reveals personal data about a third party, we will either seek that individual’s consent before responding to your request, or we will redact third parties’ personal data before responding. If we are unable to provide you with access to your personal data because disclosure would violate the rights and freedoms of third parties, we will notify you of this decision.

Applicable law may allow or require us to refuse to provide you with access to some or all of the personal data that we hold about you, or we may have destroyed, erased, or made your personal data anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal data, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

We will fulfil your valid access request within one month

In line with Article 12 of the GDPR you can expect us to respond to your request within one month of receipt of a fully completed form and proof of identity.

It is up to you decide whether you would like to receive a hard copy or an electronic copy of the personal data you are requesting.

INFORMATION ON THE DATA SUBJECT

Personal Details
Name Surname
Date of Birth
Date Format: DD slash MM slash YYYY
Address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
Telephone Number
Email
Current or Former employee
Tick this box if you are a current or former employee of the Company.
- Employee
Employee ID Number
Employment Start Date
Date Format: MM slash DD slash YYYY
Employment End Date
Leave blank if still employed by the company
Date Format: MM slash DD slash YYYY
Other unique identifiers or related information to help us verify your identity or locate your personal data:
(For example: Goverment identification number, membership number, customer account number)
Please specify which personal data you are requesting access to:
How would you like to receive the personal data?*
- Electronic copy
- Hard copy
Proof of Identity*
Drop files here or
Proof of Address*
Drop files here or
Confirmation*
By clicking the below button you confirm that the information provided on this form is correct and that you are the data subject whose name appears on this form. You also acknowledge that in line with the GDPR: (1) Malta International Airport p.l.c. must confirm proof of identity and may need to contact you again for further information; (2) your request will not be valid until Malta International Airport plc receives all of the required information to process the request; and (3) you are entitled to one free copy of the personal data you have requested, and acknowledge that for any further copies you request, with the exception of electronic copies in the course of the same access request, Malta International Airport p.l.c. may charge a reasonable fee based on administrative costs arising from it.
- I confirm
Request on behalf of someone else
- I am making this request on behalf of a data subject
Personal Details
Name Surname
Other unique identifiers or related information to help us verify your identity or locate your personal data:
(For example: Goverment identification number, membership number, customer account number)
Date of Birth
Date Format: MM slash DD slash YYYY
Address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
Email
Phone
Proof of Identity*
Drop files here or
Proof of Address*
Drop files here or
Proof of Legal Authority to act on behalf of the Data Subject*
Drop files here or
Confirmation*
By clicking the below button you confirm that you are authorized to act on behalf of the data subject. You understand that Malta International Airport p.l.c. must confirm your identity and your legal authority to act on the data subject's behalf, and may need to request additional verifying information. You acknowledge that in line with the GDPR: (1) Malta International Airport p.l.c. must confirm proof of identity and may need to contact you again for further information; (2) your request will not be valid until Malta International Airport p.l.c. receives all of the required information to process the request; and (3) you are entitled to one free copy of the personal data you have requested, and acknowledge that for any further copies you request, with the exception of electronic copies in the course of the same access request, Malta International Airport p.l.c. may charge a reasonable fee based on administrative costs arising from it.
- I confirm